Well this happened before and when I called it in with some other card I don't remember now, it was just verifying some thing and then I was approved. went to submit and it kept bringing Me back to the top of the page. So I filled out the last four of my social etc. I had just gotten approved for two other Commenity card a few days ago with the shopping cart trick, (Express and Williams Sonoma), so I figured my foot was back in the door and why not go for this one too. So I was told online Tonight that I was approved for a card for $500 with Victoria's Secret and I thought well that's strange because it had gone to collections like five years ago and then I thought well maybe because it was charged off they're willing to give me another chance who knows. Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.Ok, so I messed up and I know I did so please be kind but I'm really looking for some advice because the shopping cart truck has been working for me lately at least here in there and I'm trying to just increase my available credit in general, I have two collections accounts, one was for a Victoria's Secret card I had about six years ago that was sold to a collections agency about five years ago. We wrote to Limited Brands, parent company of Victoria’s Secret, but they didn’t answer our message. That was a great consumer success, but how many other customers wouldn’t write back to complain twice? Victoria’s Secret relented and refunded $15 to her credit card. But how does it work if she returned everything? That was Debra’s question when she wrote back. That makes sense if she had returned half of the items, or had she only kept $95 worth. If there’s anything more we can do for you, please email or call us any time. Please click on the link below to view the details of this order and return on our Website.ĭebra, It’s our goal to touch our customers’ lives with quality products-from little luxuries to must-haves-along with memorable experiences and exceptional service. Also, this new order cannot have any other special offers applied to it. Please note that qualifying merchandise does not include clearance items, gift cards, egift cards, gift kits, shipping and handling, or sales tax. If you are placing your order online, please order a minimum of $100.00 of qualifying merchandise to reinstate the $15.00 special offer. Either reply to this email and mention the order number below after you place the new order online at or call our Customer Service department at 1-80 (or outside the United States 1-93) to place the new order still referring the order number below. If you would like to order qualifying non-clearance exchange items to reinstate your original special offer, we will be happy to waive the standard shipping handling costs. Therefore, the $15.00 special offer was deducted from your refund amount. When the merchandise was returned, your order fell below the dollar amount required to maintain this discount. It is my privilege to personally assist you with your inquiry.Īccording to our records, the original order had a special offer of $15.00 off an order of $100.00 or more. I understand you are concerned about the refund we issued you for your return. Thanks, so much, for taking the time to get in touch with us. Debra forwarded the detailed explanation that she got from the retailer when she first complained about their keeping her $15. “That cannot possibly be right,” we said, and wrote back for clarification.
#Victoria secret delivery charges plus#
Meaning I paid over $17 ($15 plus tax) for the privilege of returning the whole order. Therefore, the $15.00 special offer was deducted from your refund amount.”
“According to our records, the original order had a special offer of $15.00 off an order of $100.00 or more. I ended up returning EVERYTHING – paying for the shipping myself. It added up to enough to get me a discount. I made an online purchase of bland undies from VS. She bought them during a “$15 off a $100 purchase” promotion, and Vicky’s kept the $15 discount that they had given her. Did the items go on sale and she didn’t have a receipt? No, that wasn’t it either.
Was that a shipping charge? No, Debra paid to ship the items back herself. She returned merchandise that she had paid $114.16 for, and received $96.69 back. When Debra placed an online order from Victoria’s Secret and then returned everything unworn, she didn’t know that she would have to pay an underpants rental fee.
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